Shipping policy
Thank you for shopping at the3dpenguin 🐧
We’re passionate about bringing creativity to life through 3D printing, and we’re committed to delivering your orders quickly, safely, and with care.
🚚 Shipping Across India
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Processing Time:
All orders are processed within 2–4 business days. For customized or made-to-order prints, please refer to the product page for specific timelines. -
Delivery Time:
After dispatch, your order will typically reach you within 4–7 business days, depending on your location. -
Shipping Charges:
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Shipping is FREE on all orders across India.
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If you choose Cash on Delivery (COD), an additional ₹50 COD charge will apply.
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📦 Order Tracking
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also check the status using the “Track My Order” option on our website.
🔁 Delivery Partners
We ship through trusted logistics partners like Delhivery, Blue Dart, India Post, and DTDC to ensure safe and timely deliveries throughout India, including remote areas.
⚠️ Delays or Delivery Issues
While we strive for timely delivery, unexpected delays may occur due to weather, high-demand periods, or courier issues. If your order is delayed beyond 10 days, please contact us for assistance.
📍 Incorrect Address or Delivery Failure
Please make sure your shipping address and contact number are accurate. If a delivery fails due to incorrect information, we’ll reconnect with you and re-ship once confirmed. Reshipping may incur additional costs.
💬 We’re Here to Help
Have a question or facing an issue? Reach out to us:
📧 Email: customercare@the3dpenguin.com
📱 Call/WhatsApp: +91 98946 85360